Common questions

What the tool does, where it is honest about its limits, and how it stays trustworthy for compliance work.

• FAQ
• Who is this for?
• Canadian producers shipping alcohol direct to consumers across provincial borders, especially teams dealing with Alberta, Ontario, and Newfoundland and Labrador workflows.
• Does it cover every province?
• No. The product is intentionally source-gated. Unsupported or unresolved province and category combinations should fail closed rather than guessing.
• Does it automate legal compliance?
• No. It is a calculation tool with source-traced CSV, print, and audit-JSON exports. Authorization, licensing, filing, and legal interpretation remain separate obligations.
• Which provinces are supported first?
• The calculator currently returns AGLC administrative-fee components for Alberta, LCBO mark-up, HST-on-mark-up, and deposit components for in-scope Ontario categories, and NLC mark-up, HST, and deposit components for in-scope Newfoundland and Labrador categories. These are component-limited calculations, not complete remittances or board filings.
• Is the app available in French?
• Yes. The interface, page content, and validation messages are available in both English and French, resolved by URL query, a language cookie, and then the default.
• How is pricing determined?
• The calculator is free and needs no account. Compliance Desk pricing is $990 a year or $99 a month in Canadian dollars, plus GST/HST, but it is not currently available for purchase. The release-scope capabilities shown on the pricing page remain separate from the free calculator, which stays open without an account.